Privacy Policy

Last updated: August 2025

Who we are

Inguz Care (“we”, “us”) provides residential care for children and young people in England & Wales. This policy explains how we handle personal data collected through this website.

What data we collect via this website

When you submit our contact form, we collect only the details you provide:

• First name (required)
• Last name (required)
• Email address (required)
• Phone number (optional)
• Your message (the text you type into the form)

We do not ask for or require special category data through the website form. Please avoid sharing sensitive information in your message.

How we use your data

• To respond to your enquiry and provide information you’ve requested
• To maintain site security and performance (e.g., logs to diagnose issues)

Our lawful bases for processing

• Legitimate interests — responding to enquiries and operating our website
• Consent — for any optional follow-up communications you explicitly agree to receive (you can withdraw consent at any time)

Who processes your data

We use reputable service providers to run this website. They act as our processors and only process your data under our instructions:

• Website hosting & delivery: our site is hosted on a global content delivery network.
• Contact form handling: form submissions are delivered to us via a secure form service and then by email to our team.

We do not sell your personal data. We may disclose information where required by law or to protect rights, safety and security.

International transfers

Some providers may process data on servers outside the UK/EEA. Where this happens, appropriate safeguards are used (for example, standard contractual clauses) to protect your information.

How long we keep your data

We keep enquiry information for up to 12 months after our last contact unless we need to keep it longer to manage an ongoing enquiry or where the law requires a different period. After that, we delete it or anonymise it.

Your rights

Under UK GDPR you can:

• Request access to your data
• Ask us to correct or delete it
• Object to or restrict our processing
• Ask for data portability
• Withdraw consent where processing relies on consent

Children’s privacy

This website is intended for professionals, parents and carers. We do not knowingly collect personal data from children via the website. If a child contacts us, we will handle any information appropriately and sensitively.

Cookies and analytics

We use only essential cookies required to operate this site. We do not use marketing cookies or third-party tracking by default. See our Cookies page for details.

How to contact us

For privacy requests or questions, email InguzCare@outlook.com.

Complaints

If you have concerns about our use of your data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Changes to this policy

We may update this page from time to time to reflect how we process personal data. We will post any changes here with a new “last updated” date.

This page provides general information and is not legal advice. Please ask a solicitor to review this policy for your particular operations.